Switchboard
Coming soonShips with Rutba Calls
The administrator’s side: DIDs and trunks, inbound routes, business hours, IVR menus, queues, extensions, and the recording and retention policy over all of it.
Not released yet. It opens today and shows the numbers in service, the carrier list and a wallboard. There is no phone system behind it yet, and routing is not built.
What's inside
Every screen in Switchboard
2 screens, listed the way the app's own menu lists them. This is what you see after signing in, not a feature list written for this page.
Main menu
- Console
- Wallboard
Rutba AssistantComing soon
Ask Switchboard about your own records.
The Ask button sits in Switchboard's top bar. It answers from your records as you (seeing only what your role in Switchboard already shows you) and lists what it read, so the answer can be checked.
How Rutba Assistant works →The Switchboard agent
Keeps a question inside Switchboard.
The Mail, Chat & Calls agent
Asks across Comms, Deskphone, Mail, Switchboard and Voice campaigns.
Ships with
Rutba Calls
The phone system that logs the call
Business numbers, click-to-call from any customer record, call logs, and recordings: the phone system built into the software your team already has open.
From $6 per user / month. One plan covers every app in Rutba Calls. See plans →
Also in Rutba Calls
- Calls →Coming soon
Numbers, click-to-call logging and the call ledger. This is one of the three surfaces in the Rutba Comms app, and the half that is running today.
- Deskphone →Coming soon
The screen somebody taking calls lives in all day: the call ringing, who is calling and what Rutba already knows about them, answer, hold, transfer, and the wrap-up that turns a finished call into a disposition on the record.
- Voice campaigns →Coming soon
Outbound calling as a campaign rather than a phone system: audiences from the CRM, a dialling strategy, and per-call outcomes written back to the record.
Want Switchboard when it lands?
Tell us what you need it to do. Early feedback shapes what ships.