Deskphone
Coming soonShips with Rutba Calls
The screen somebody taking calls lives in all day: the call ringing, who is calling and what Rutba already knows about them, answer, hold, transfer, and the wrap-up that turns a finished call into a disposition on the record.
Not released yet. It opens today and does not dial: there is no phone system behind it yet. It shows the agent’s own calls, the answered count, talk time and numbers, from the call ledger in the Comms shell.
What's inside
Every screen in Deskphone
1 screens, listed the way the app's own menu lists them. This is what you see after signing in, not a feature list written for this page.
Main menu
- My desk
Rutba AssistantComing soon
Ask Deskphone about your own records.
The Ask button sits in Deskphone's top bar. It answers from your records as you (seeing only what your role in Deskphone already shows you) and lists what it read, so the answer can be checked.
How Rutba Assistant works →The Deskphone agent
Keeps a question inside Deskphone.
The Mail, Chat & Calls agent
Asks across Comms, Deskphone, Mail, Switchboard and Voice campaigns.
Ships with
Rutba Calls
The phone system that logs the call
Business numbers, click-to-call from any customer record, call logs, and recordings: the phone system built into the software your team already has open.
From $6 per user / month. One plan covers every app in Rutba Calls. See plans →
Also in Rutba Calls
- Calls →Coming soon
Numbers, click-to-call logging and the call ledger. This is one of the three surfaces in the Rutba Comms app, and the half that is running today.
- Switchboard →Coming soon
The administrator’s side: DIDs and trunks, inbound routes, business hours, IVR menus, queues, extensions, and the recording and retention policy over all of it.
- Voice campaigns →Coming soon
Outbound calling as a campaign rather than a phone system: audiences from the CRM, a dialling strategy, and per-call outcomes written back to the record.
Want Deskphone when it lands?
Tell us what you need it to do. Early feedback shapes what ships.