Rutba Orders
Available nowOrder management (OMS) & delivery software
Every order, whatever channel it came from
Orders arrive from everywhere and get fulfilled in one place, so that place should not be three separate queues. Rutba Orders is channel-neutral by design: the storefront, a marketplace, and a sale taken by phone all create the same order, tracked through the same pipeline, down to the driver at the door.
Who it's for
- Businesses selling through more than one channel
- Operations running their own delivery fleet
- Anyone handling returns at volume
What you get
- One queue for web, marketplace, and phone orders, and a list of those not yet confirmed with the customer before they go out
- Pick and pack workflows with stock reserved automatically
- Delivery runs assigned to drivers, tracked stop by stop
- Proof of delivery, and cash drops that accounts confirm in bulk
- Returns that put stock back, with the refund recorded for accounts to pay
- An order going to packing makes its own consignment, and one screen shows its whole delivery
- Exchange visits: the new item delivered and the old one collected at one stop
- Stock transfers travel as consignments, and delivery at the branch receives them
- An exceptions queue for failed attempts, refusals, missed windows and cash that did not balance
Apps included
What ships with Rutba Orders
Each is a full application in its own right, sharing the same records as the rest.
The channel-neutral order hub — picking, packing, dispatch, invoicing, and returns.
Inside Orders →The driver app: assigned runs, navigation, proof of delivery, and cash collected — offers, deliveries and availability kept when the signal drops.
Inside Rider →The transport controller's board: consignments, parcels and stops, trips and manifests, carriers and rate cards, proof of delivery and cash reconciliation, and an exceptions queue.
Inside Dispatch →Track
The delivery page your customer opens from a message - one consignment, no account, on a phone.
Rutba AssistantComing soon
Ask Rutba Orders about your own records.
Every app in Rutba Orders has a named agent in Rutba Assistant. Ask one app by name, or ask across Logistics & Fleet. It reads as you, so it sees only what your role already shows you, and every answer lists what it read.
How Rutba Assistant works →The Order Management agent
Ask button in Orders's top bar
The Rider App agent
Ask button in Rider's top bar
The Dispatch agent
Ask button in Dispatch's top bar
The Track agent
A public page with no Ask button of its own — ask about Track from any other app
Needs to work
This one genuinely depends on Rutba Inventory — we check at checkout so you are never sold something that cannot run.
Better with
Optional, but these light up extra behaviour automatically when you have both.
- Rutba Commerce
- Rutba Books
- Rutba CRM
What Rutba Orders costs
From $8 per month· 4 plans
Every plan includes the shared platform — one login, one invoice, and your organization's records.
Prices shown are indicative starting points while our plans are being finalised, and exclude local taxes. Your final quote is confirmed in writing before anything is charged.
Ready to try Rutba Orders?
Start on your own, or tell us what you run today and we will show you what moving across looks like.