Solutions / Field service & trades
The van, the job and the invoice, without the paperwork in between.
Scheduling, parts, and what happened on site feeding the same customer record — so the invoice leaves the same day as the engineer.
Who this is for: Installers, maintenance firms, repairers and trades running engineers and vans.
What breaks today
The three you will recognise.
Written from what this kind of business actually reports, rather than from a list of features a competitor lacks.
The job sheet is paper, and it is in the van
What was done and what was fitted arrives at the office days later, and some of it never arrives.
Van stock is a mystery
Parts leave the store and reappear on an invoice, or do not, and the difference is margin.
Invoicing lags the work by a fortnight
Which is a fortnight of cash, on every job, permanently.
What changes
Not a promise about your results. A description of the mechanism.
These are things the software does. What they are worth in your business depends on your business, and we would rather say that than quote a percentage nobody can check.
The job is a record from the moment it is booked
Customer, site, appointment, engineer and parts on one thing, visible to the office while it is happening.
Parts move when they are fitted
Van stock is stock with a location, so what was used is deducted where it was used.
The invoice is the completed job
Signed off on site, priced from the parts and labour already recorded, and out before the engineer is back.
The chain, end to end
Each step writes to the same records the next step reads. There is no export between them, which is why there is nothing to reconcile afterwards.
What you would actually buy
The products behind Field service & trades
In the order they matter here. Each is sold on its own, and the labels are the real ones.
Worth knowing up front: Rutba Calls is not generally available yet. The label on each card says which stage it is at, and nothing on this page depends on pretending otherwise.
Rutba CRM
Available nowCRM & sales pipeline software
Track leads from first contact to signed quote, keep every conversation attached to the customer it belongs to, and run your support desk off the same contact record your sales team uses.
- Lead capture, scoring, and pipeline stages you define
- Quotes and proposals that convert straight into orders
- Shared customer timeline — calls, emails, and tickets in one thread
Includes: CRM · Helpdesk · Customer Portal · Marketplace
From $18 per user / month
Rutba Orders
Available nowOrder management (OMS) & delivery software
The order hub where web, counter, and phone orders all land — picked, packed, dispatched, delivered, and returned, with a rider app for the last mile.
- One queue for web, counter, and phone orders
- Pick and pack workflows with stock reserved automatically
- Delivery runs assigned to drivers, tracked live
Includes: Orders · Rider
From $19 per user / month
Rutba Inventory
Available nowInventory management & warehouse (WMS) software
Stock levels, multi-location transfers, stocktakes, and valuation — the single source of truth every other part of the business reserves and deducts against.
- Live stock across unlimited locations and bins
- Transfers with in-transit visibility
- Scheduled and rolling stocktakes with variance reporting
Includes: Stock · Warehouse Control
From $22 per user / month
Rutba Books
Available nowAccounting & bookkeeping software
Invoicing, bills, banking and reconciliation on one side; the ledger, tax, budgets and the financial reports on the other — fed automatically by every sale, pay run and stock movement happening elsewhere in the business.
- Two apps on one ledger - the daily bookkeeping surface and the accountant’s workbench, neither hiding anything from the other
- Sales invoices, bills, receipts, supplier payments and credit notes, with per-line tax
- Bank statements read in whatever your bank emits - CAMT.053, MT940, OFX/QFX or CSV - and matched, with reconciliation that must reach zero
Includes: Books · Accounts
From $14 per user / month
Rutba Calls
Coming soonBusiness phone system (VoIP)
Business numbers, click-to-call from any customer record, call logs, and recordings — the phone system built into the software your team already has open.
- Business numbers and extensions
- Click-to-call from any customer or ticket
- Call logs written to the customer timeline automatically
Includes: Calls · Deskphone · Switchboard · Voice campaigns
From $12 per user / month
Does this describe your week?
Tell us what you run today. We will show you what moving across looks like, what it would cost, and where we are the wrong answer.