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Blog · a series

Rutba Relay

Publishing to every social network from one place — and running that as infrastructure somebody else depends on: one account, switches that stop an incident, and an operator view that never shows a customer’s posts.

4 parts · about 12 minutes to read them all

  1. Part 1 · 3 min read

    Posting the same thing to six networks by hand is an hour a day nobody has

    The scheduling half is well served. The part that is not: a documented API the console itself is built on, so anything else — including an assistant with the same permissions a person has — can publish the same way.

  2. Part 2 · 3 min read

    One Rutba account opens the Relay, and the Relay no longer keeps passwords of its own

    The Relay used to run its own sign-up, passwords, second factor and invitations. Now a person signs in once with their Rutba account, and their organisation gives them the Relay the way it gives them anything else.

  3. Part 3 · 3 min read

    A kill switch with a name on it

    When a social network changes something overnight, a publishing service can fire thousands of failing requests at it and collect strikes against your accounts. The Relay’s switches stop that — and every one records who threw it and when it clears.

  4. Part 4 · 3 min read

    The view our operators get of your Relay workspace shows its shape, not your posts

    Running a publishing service means staff sometimes need to look inside a customer’s workspace. What they see is who is in it, what is connected and how recent posts went — never a credential, and never a word of a post.

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